Front Desk Agent Full Time

Job position

Front Desk Agent       

Company

Days Inn Terrace

4620 Lakelse Avenue

Terrace, BC

V8G 1R1

Compensation:                                                                                                       

$17.00/hour for 30-40 hours a week (Overtime applicable after 40 hours)

Terms of Employment:

Permanent, Full time, Part Time, Extended working hours, weekends

Number of positions available:                                                                        

2

Job Description

·         Maintain an inventory of vacancies, reservations and room assignments

·         Register arriving guests and assign rooms

·         Take, cancel and change room reservations

·         Process guests’ departures, calculate charges and receive payments

·         Answer enquiries regarding hotel services and registration by telephone, in person and Email.

·         Process group arrivals and departures

·         Balance cash and complete balance sheets and cash reports

·         Handle wake up calls

·         Provide information about hotel facilities and services and respond to guests’ complaints

·         Compile and check daily record sheets, guest accounts and receipts using computerized systems

·         Present statements of charges to departing guests and receive payment

Requirements and Qualifications:

·         Secondary School Education is preferred

·         Experience is an asset however, not mandatory.  We will provide on-the-job paid training

Language requirements:

English

Additional skills:

·         Effective communication skills

·         Professional attitude

·         Good organizational skills

·         Problem solving and decision-making skills

·         Team player

OTHER
Candidate should be willing to work in both morning & evening shifts.
Sometimes overtime may be required on some busy days/weekends
Candidate should be legally entitled to work in Canada

How to Apply:

Applications may be submitted by email to: terracejobs@outlook.com