Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Supervision: 3-4 people, 5-10 people
Transportation/travel information: Own transportation
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Combination of sitting, standing, walking, Standing for extended periods, Walking
Work Site Environment: Noisy, Odours, Hot
Personal Suitability: Team player, Effective interpersonal skills, Flexibility, Excellent oral communication, Client focus
Tasks: Establish methods to meet work schedules, Train staff in job duties, sanitation and safety procedures, Address customers’ complaints or concerns, Supervise and co-ordinate activities of staff who prepare and portion food, Estimate and order ingredients and supplies, Ensure food service and quality control, Maintain records of stock, repairs, sales and wastage, Prepare and submit reports, Establish work schedules
Work Setting: Coffee shop, Fast food outlet or concession