User support Technician Full Time

Job requirements

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group.
Provide business systems, network and Internet support to users in response to identified difficulties
Skills Requirement:

Education: High School Diploma (Secondary School Education)

Experience: 1 year to less than 2 years

Language: Basic English Language Communication Skills

Compensation & Benefits 

Wage: $32.50 ( 30-40 hours/week)

Vacation: 4 %

Overtime: 1 and half ( after 8 hours / day and 40 hours/ week, whichever first applicable)

Location:

8138 128 St #185, Surrey, BC V3W 1R1

12899 80 Ave #153, Surrey, BC V3W 0E6

How to apply?

virsacareers@gmail.com