Hotel Night clerk supervisor (NOC 62022) Bayview Toronto Airport Corp Centre DBA Hampton Inn by Hilton,
5515 Eglinton Av W, Toronto, ON, M9C 5K5, Canada
Job details
Salary: $22.00 / hour
2 Vacancies
Terms of employment: Permanent employment, Full time 35 to 40 hours / week
Start date: As soon as possible ·
Benefits: Discounted team member hotel stay rates subject to availability. Free work meals. ·
Employment conditions: must be available to work night shifts, weekend and holidays
Job requirements
Languages: English
Education: Secondary (high) school graduation certificate or equivalent experience
Experience:1 year to less than 2 years of supervisory experience in the industry
Work Conditions and Physical Capabilities: Attention to detail, Large workload, Tight deadlines, Work under pressure, Standing for extended periods, Fast-paced environment Personal Suitability: Organized, Team player, Interpersonal awareness, Judgement, Initiative, Client focus, Accurate, Dependability, Effective interpersonal skills, Flexibility
Duties and Responsibilities:
Assist management to hire and train staff in job duties, safety procedures and company policies
Requisition materials and supplies.
Assist management to establish work schedules and procedures and co-ordinate activities with other work units or departments.
Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work.
Assist clients/guests with special needs.
Co-ordinate, assign and review work.
Resolve work-related problems and prepare and submit progress and other reports.
Perform duties of the workers supervised.
Maintain an inventory of vacancies, reservations and room assignments.
Register arriving guests and assign rooms.
Answer inquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints.
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems.
Preset statements of charges to departing guests and receive payment.
Handle wake-up calls.
Any other duties as assigned.
How to apply
By email: tarek.mahfouz@hilton.com
By mail: Hampton Inn by Hilton, 5515 Eglinton Av W, Toronto, ONM9C 5K5