Technical Sales Manager – Flooring and Tiling

Company Overview

Crown Flooring and Construction Ltd. (DBA BC Floors) is a rapidly growing flooring and tiling company specializing in flooring and tiling supply and installation, as well as floor refinishing. We work on both commercial and residential projects. For more information about the company, please visit our website.

We are currently looking for an experienced Technical Sales Manager – Flooring and Tiling to join our team. The successful candidate will be responsible for managing and developing flooring and tiling sales activities, supporting client relationships, overseeing quotations and sales opportunities, and helping grow the company’s commercial and residential business. As we serve clients throughout British Columbia, candidates must be willing and able to travel within the province as required.

Job Title: Technical Sales Manager – Flooring and Tiling (NOC 60020)

Job duties

·         Plan, direct and evaluate the company’s retail and wholesale sales operations for flooring, tiling and related products and services.

·         Manage sales staff, assign duties, establish sales responsibilities and monitor employee performance.

·         Study market trends, customer demand, potential sales volumes and competitors’ activities in the flooring and tiling industry.

·         Determine flooring, tiling and related products and services to be sold and establish pricing, margin and credit policies.

·         Source flooring, tiling and related products and negotiate pricing, purchasing terms, availability and delivery requirements with manufacturers, distributors and vendors.

·         Develop and implement sales and marketing strategies to increase commercial and residential flooring and tiling business.

·         Plan sales budgets, authorize expenditures, monitor revenues and evaluate the profitability of flooring and tiling sales activities.

·         Evaluate and improve customer service and respond to customer requests, concerns and technical issues relating to flooring and tiling products and services.

·         Address staffing requirements, including the hiring, training, development and retention of sales staff.

·         Review architectural drawings, specifications, finish schedules and customer requirements to determine appropriate flooring and tiling products and sales solutions.

·         Prepare, review and approve detailed sales quotations and cost estimates for flooring and tiling products and related services.

·         Review material quantities, product specifications, supplier pricing and installation requirements when preparing or approving customer quotations.

·         Provide technical guidance to sales staff and customers regarding hardwood, engineered wood, laminate, vinyl, carpet, ceramic and porcelain tile, setting materials and other related flooring and tiling products.

·         Determine suitable flooring and tiling products based on project specifications, intended use, site conditions, performance requirements and customer budgets.

·         Establish pricing and margin guidelines for flooring and tiling products and ensure sales quotations meet company profitability requirements.

·         Evaluate new flooring and tiling products, systems and suppliers before recommending products for sale.

·         Resolve technical and commercial issues involving product selection, substitutions, product availability, pricing, warranties and customer requirements.

·         Train and support sales staff on flooring and tiling products, specifications, applications, estimating methods and quotation procedures.

Requirements

·         Completion of secondary school is required. A college diploma or university degree in business administration, construction, civil engineering, building technology or another field related to flooring, tiling or building products is preferred.

·         Must be able to speak, read and write English.

·         Must have 3 to 5 years of related retail or wholesale sales experience involving flooring and tiling materials.

·         Must have experience managing or supervising sales activities, customer accounts, quotations and sales-related operations.

·         Strong knowledge of flooring and tiling products, materials, specifications and applications, including hardwood, engineered wood, laminate, vinyl, carpet, ceramic and porcelain tile and related accessories.

·         Strong knowledge of flooring and tiling product pricing, supplier costing, margins and quotation preparation.

·         Ability to review architectural drawings, specifications and finish schedules in order to recommend appropriate flooring and tiling products and prepare or approve sales quotations.

·         Ability to determine appropriate quantities and specifications of flooring, tiling and related accessories required for customer projects.

·         Experience preparing, reviewing and approving sales quotations and cost estimates for flooring and tiling products and related services.

·         Knowledge of product quality standards, installation requirements and common technical issues relating to flooring and tiling products.

·         Experience dealing and negotiating with manufacturers, distributors, suppliers and vendors regarding product pricing, availability, lead times and purchasing terms.

·         Ability to assess customer requirements and recommend suitable flooring and tiling products based on project specifications, intended use and budget.

·         Ability to train and provide technical guidance to sales staff regarding flooring and tiling products, specifications, applications, quotations and estimating.

·         Familiarity with construction estimating and take-off software such as STACK, or similar software, is an asset.

·         Must have a valid British Columbia driver's licence.

·         Must be willing and able to travel to customer and project locations throughout British Columbia as required.

Position Details

Position Available: Technical Sales Manager – Flooring and Tiling (NOC 60020)
Terms of Employment: Full-Time, Permanent
Working Hours: 30–40 hours per week, Monday to Sunday, with a flexible schedule depending on customer and business requirements
Salary: $45.00 per hour
Number of Vacancies: 1
Anticipated Start Date: As soon as possible
Company: Crown Flooring and Construction Ltd. (DBA BC Floors)
Job Location: Unit 14 – 2949 Main Street, Vancouver, BC V5T 3G4
Website: www.bcfloors.ca
Telephone: 604-239-5500
Email: admin@bcfloors.ca