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Restaurant manager (NOC 60030)
9103660 Canada Inc. Whisky Johns bar & Grill
· Location :7-843 King Street west Oshawa, ON, L1J 2L4
· Salary: $35 to $39.00 hourly
· Terms of employment: Permanent employment, Full time, 30 to 40 hours per week
· Starts as soon as possible
· Benefits: discounted meals
· Employment conditions: must be flexible to work any assigned shift including Early morning, Evening, Morning, Day, Weekend and holidays.
· 1 vacancy
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year OR equivalent experience
Experience: 3 years to less than 5 years of supervisory or managerial experience in the food service sector (such as a restaurant, bar, or hospitality environment) is required.
On site: Work must be completed at the physical location. There is no option to work remotely.
Responsibilities and Tasks
· Plan, organize, direct, control and evaluate the daily operations of the restaurant and bar, reporting directly to the owner on overall performance, operational challenges, and business goals.
· Execute company policies, standard operating procedures, and operational initiatives established by the senior leadership.
· Ensure company standards for food quality, customer service, cleanliness, and efficiency are consistently maintained.
· Provide leadership and support to all restaurant employees while fostering a positive and accountable work environment.
· Be available during shifts to support operations and resolve operational issues.
· Staff Management.
· Recruit staff and oversee staff training, handling the onboarding, coaching, evaluation, and discipline of all restaurant employees while fostering a positive and accountable work environment.
· Lead and support the FOH and BOH managers/supervisors.
· Create/approve staff schedules.
· Ensure staffing levels meet business needs while controlling labour costs.
· Promote teamwork, accountability and a positive work environment.
· Oversee workflow, food quality, food safety, preparation.
· Maintain cleanliness and organization.
· Manage inventory, place orders, and control food costs by reducing waste or oversee the same activities performed by BOH manager.
· Review service standards, floor plans, and staffing levels.
· Work in the FOH regularly to observe service quality, coach staff, and stay connected with guest experience.
· Ensure the dining room, washrooms, and guest areas remain clean, organized, and welcoming.
· Maintain strong communication between FOH and BOH to ensure smooth service.
· Resolve customer complaints and ensure health and safety regulations are followed, professionally executing service recovery solutions (such as authorizing refunds, discounts, or replacements) and monitoring guest feedback.
· Monitor sales and operating expenses, ensuring no irregularities.
· Ensure compliance with company policies, food safety regulations, workplace safety requirements, and employment standards.
· Take charge of large-party and event bookings, working with guests from their first inquiry through to the night of the event.
· Book and coordinate our live entertainment, working directly with performers and making sure event nights run smoothly.
· Build relationships with local sports teams and community groups, bringing in group dining and keeping them coming back.
· Handle staff discipline fairly and consistently, with proper documentation, following company policy and Ontario employment standards.
· Take care of daily cash-outs, till reconciliation, POS reports and bank deposits.
· Make sure we meet AGCO liquor regulations and that all staff serve alcohol responsibly.
· Perform other duties as per business requirements.
Certificates: Food Handlers Certificate and Smart Serve.
Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, physically demanding, Attention to detail, Combination of sitting, standing, walking, Standing for extended periods, large workload
Personal suitability: Accurate, Client focus, Dependability, Efficient interpersonal skills, Flexibility, Organized, Reliability, Team player, Ability to multitask
How to apply
By email: whiskyjohns1@gmail.com
By mail: 7-843 King street west Oshawa, ON, L1J 2L4
What you must include in your application: Cover letter.
What we will request later: requested certificates. Reference.