Ski Area and Outside Recreation Supervisor (NOC 62029)Fairmont Hot Springs Resort

Ski Area and Outside Recreation Supervisor (NOC 62029)

Posted by Employer Fairmont Hot Springs Resort

Location: 5225 Fairmont Resort Road, Fairmont Hot Springs, BC, V0B1L1

Work location: On site; you will work on ski hill in winter and in RV ground in summer. This is a permanent, full-time year-round position. You must be flexible to work any assigned shift to meet the business demands which includes evenings, weekends, and holidays.

- Primarily assigned to ski-hill supervision from approximately November 15 to April 1

- Primarily assigned to RV resort supervision during the spring, summer and fall

- Formal performance and compensation review following the 2026/27 ski season

Who We Are - Fairmont Hot Springs Resort, home to Canada’s largest natural mineral hot springs, is a year-round destination nestled in the heart of the British Columbia Rocky Mountains and the stunning Columbia Valley. 

Guests and day visitors can enjoy everything one of Canada’s most all-encompassing experiences has to offer including the legendary natural mineral hot springs pools, 45 holes of golf across 3 courses, a stunning RV resort and a campground, the Natural Springs Spa, our family-friendly ski area, and a variety of outdoor experiences and activities. 

Our full-service destination resort promises to create memories and to connect people through the wonder of nature.

You will embrace our Vision and Brand Promise to deliver the best Rocky Mountain experiences and memories for our guests.

·        Salary: 25.90 to $28 hourly (based on service and performance) / 30 to 40 hours per week

·        Terms of employment: Permanent employment, Full time

·        Starts as soon as possible

·        Benefits: Employees are entitled for a Fairmont Hot Springs Employee Identification Resort Sports Pass (“Sports Pass”) which includes annual golf, swim, and ski memberships for use while employed by the Company. Sport Pass entitles employees to various discounts and perks throughout the Resort and out in the community. Subsidized staff housing can also be provided for a fee. Group Insurance benefits are available for this position and premiums will be paid by the company with the exception of the Long-Term Disability premium which is paid by the employee.

·        2 vacancies

Languages: English

Education: Secondary (high) school graduation certificate or equivalent experience

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Work site environment: Outdoors/All weather conditions

Work setting: RV Park/campground/Hotel, resort/Ski centre/resort

Responsibilities Tasks

The key responsibilities include but are not limited to:

·        Recruit, schedule and coordinate ski-patrol employees.

·        Coordinate patrol coverage, hill opening and daily safety checks.

·        Train workers in job duties, safety procedures and company policies

·        Schedule and assign daily duties to lift attendants, ticket checkers, rental-shop employees and other seasonal support staff.

·        Oversee rental-shop staffing and daily operations.

·        Coordinate rental-equipment preparation, inventory and maintenance.

·        Arrange for maintenance and repair work

·        Oversee ticket-checking operations.

·        Maintain the presentation and cleanliness of public ski-hill areas.

·        Coordinate snow removal, garbage removal and general guest-area readiness.

·        Monitor parking, pedestrian access and public safety.

·        Respond to guest-facing operational issues and incidents.

·        Coordinate daily operational requirements with ski hill leadership team.

·        Assist with staff training, documentation and performance management.

·        Assist the duties of the mountain-operations manager when required.

·        Schedule events, programs and activities

·        Assist clients/guests with special needs

·        Be the point of contact when in need to handle emergency situations

·        Co-ordinate activities with other work units or departments

·        Operate ski lifts.

·        Assist with group arrivals, busy weekends, special events and other periods of high occupancy.

·        Perform pre-operational inspection.

·        Support the spring opening of the RV resort through site inspections, cleanup, equipment preparation and activation of guest amenities.

·        Support fall shutdown and winterization, including site closures, inventory, equipment storage and protection of seasonal infrastructure.

·        Monitor compliance with resort rules, quiet hours, parking requirements, fire restrictions and the safe use of resort facilities.

·        Document guest complaints, property damage, safety concerns, policy violations and operational incidents.

·        Assist with emergency response, evacuations, severe-weather preparation, wildfire precautions and other operational incidents.

·        Conduct workplace inspections, identify hazards and take appropriate action to correct or report unsafe conditions.

·        Ensure assigned employees use required personal protective equipment and follow established safe-work procedures.

·        Perform other related duties required to support the safe and efficient operation of the Ski hill and RV resort.

Supervision: Ski lift attendants

Work conditions and physical capabilities: Fast-paced environment. Standing for extended periods. Work under pressure. Physically demanding. Ability to lift, push or pull up to 50lbs as well as be physically fit enough to regularly complete physical inspections of all. Professional demeanour and appearance. Approachable and open-minded with a continuous improvement and solutions focus.

Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Initiative. Judgement. Organized. Reliability. Team player

How to apply ((Please mention the position you are applying for)

By email: hr@fhsr.com

By mail: 5225 Fairmont Resort Road, Fairmont Hot Springs, BC, V0B1L1