Restaurant manager (NOC 60030) Queens Harbour

Restaurant manager (NOC 60030)

Location: Queens Harbour, 245 Queens Quay West North Building, Toronto, ON, M5J 2K9

At Queens Harbour, we’re not just a restaurant—we’re a movement to redefine hospitality. Our team is passionate about MediterrAsian cuisine and driven by heart and hustle. We create unforgettable dining experiences with a focus on respect, loyalty, and empowerment. If you’re looking to lead, grow, and make an impact in the hospitality industry, Queen’s Harbour is the place for you.

Why Join Queen’s Harbour?

• Be part of an exciting, innovative restaurant redefining hospitality.

• Opportunities for career growth in a dynamic and evolving company.

• A collaborative and passionate work environment.

Position Overview:

As the Restaurant Manager, Service & Support, you will be the backbone of our daily front-of-house operations, ensuring seamless service, guest satisfaction, and a positive team environment. You’ll oversee staff training, workflow efficiency, and quality control while supporting both the General Manager and Assistant General Manager in executing the restaurant’s vision.

• Salary: 57,000 to 60,000 annually (To be negotiated) / 30 hours per week

• Terms of employment: Permanent employment, Full time

• Must be flexible to work any assigned shift as per business needs, including, Early morning, Evening, Morning, Night, Day, Weekend, and Holidays.

• Starts as soon as possible

• Benefits: competitive pay+ performance incentives. Vacation pay. Friends & Family discount. Manager meals. Ongoing training & professional development. Health and dental benefits.

• 1 vacancy

What We’re Looking For:

• A natural leader with strong hospitality and people management skills.

• Exceptional communication and problem-solving abilities.

• Ability to thrive in a fast-paced, guest-focused environment.

• Passion for teamwork, service excellence, and restaurant operations.

• Knowledge of industry regulations, POS systems, and operational best practices.

Languages: English

Education: completion of a college, or other related program OR several years of experience in the hospitality Industry.

Experience: 2 years to less than 3 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities and Tasks

• Analyze budget to boost and maintain the restaurant’s profits.

• Adhere to the budget established for labour cost and cost of sales.   

• Monitor staff performance.

• Plan, evaluate and organize daily operations.

• Oversee floor management, refine workflows, and support inventory and POS system management.

• Participate in recruiting of staff, training, and scheduling a high-performing team while providing coaching and performance feedback.

• Provide support to the junior hierarchy including assistant managers and supervisors.  

• Balance cash and complete balance sheets, cash reports and related forms.

• Enforce food safety, liquor laws, and workplace policies while maintaining necessary permits and staff certifications.

• Resolve guest concerns.

• Provide customer service while ensuring seamless service and maintaining high hospitality standards.  

• Support events.

• Maintain clean and safe work environment.

• Perform any other duties as assigned to match the business requirements.

Credentials: Serving It Safe program certification, Safe Food Handling certificate

Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail, Combination of sitting, standing, walking, Standing for extended periods, large workload.

Personal suitability: Accurate, Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Organized, Reliability, Team player, Ability to multitask

                                                                 How to apply

If you’re ready to bring heart and hustle to Queens Harbour, we want to hear from you! Apply now and take the next step in your hospitality career.

By email: apply@queensharbour.ca

By mail: 245 Queens Quay West North Building Toronto, ONM5J 2K9

What you must include in your application: Cover letter, reference, and applicable certifications.